Refund policy

60-Night Money-Back Guarantee

We want Numax to work for you. Try it for up to 60 days after your order arrives. If you're not happy for any reason, we'll refund your purchase price, even if the bottle is opened or empty.

How to request a refund Email support@numaxhealth.com within 60 days of delivery with your order number. You don't need to send the product back. We'll confirm your refund within 2 business days.

Refund timing Approved refunds go back to your original payment method within 10 business days. Your bank or card company may take a few extra days to post it. If you haven't seen it after 15 business days, email us at support@numaxhealth.com and we'll sort it out.

Bundles and subscriptions The guarantee covers your first order, including 2- and 3-bottle bundles and sale prices. For multi-bottle orders, we may ask you to return any unopened bottles. You can cancel a subscription anytime before your next renewal by emailing us or through your account.

Damaged or wrong items Please check your order when it arrives. If anything is damaged, defective, or wrong, email us within 7 days with a photo and we'll send a replacement or refund at no cost to you.

Limit The guarantee is limited to one per customer.

Gift cards Gift cards are non-refundable.

European Union orders If your order ships to the EU, you can also cancel or return it within 14 days of delivery for any reason, in addition to the guarantee above.

Questions? Email support@numaxhealth.com and a real person will get back to you.

Numax Health, 10701 Abercorn Street, Unit 61553, Savannah, GA 31419, US